Have Questions?

Frequently Asked Questions

Answers to the questions we hear most from pet owners in Decatur and Metro Atlanta. Don’t see yours? Give us a call.

About Our Services

No. Fur Wheelz provides bath services only. Haircuts, styling, and full grooming are not included in any service offering. If you need grooming services, please visit a traditional grooming salon. We focus on delivering an excellent bath experience — clean, comfortable, and stress-free for your dog.
Yes. A nail trim is included with every bath service at no additional cost. It’s built in to ensure your dog leaves clean, comfortable, and fully cared for. You can also book a stand-alone nail trim only for $25 (approximately 20 minutes) without a bath.
We serve dogs of all sizes — from puppies under 15 lbs to extra-large adult breeds up to 120 lbs. Our pricing is structured by size and age. Visit our Pricing page to see the full bath service breakdown.
Yes. Fur Wheelz offers in-home pet sitting and home visit check-ins for pet owners who need care while they’re away. In-home pet sitting keeps your dog comfortable in their own environment. Home visits are scheduled check-ins during the day for feeding, water, and companionship.
Yes. Transportation is available for bath service pickups, vet appointments, routine care visits, and emergency situations. Transportation pricing is based on distance from Decatur, GA 30034 and ranges from $45 (within 15 miles) to $65 (within 35 miles). See our Pricing page for the full breakdown.
Yes, boarding is available. Boarding pickup and drop-off hours are 8am to 8pm, Monday through Sunday. A deposit is required to confirm your reservation. Half of the total is due upon or before drop-off, and the remaining balance is due at pickup. Contact us for boarding rates and availability.

Policies & Requirements

Yes. Vaccines are required for all services, including bath appointments, boarding, and transportation. Please confirm your pet’s current vaccination status when submitting your booking request. Pets without current vaccines on file may be refused service.
Yes. Deposits are required to confirm all bath service appointments. Your appointment is not secured until the deposit is received. For boarding, a split payment structure applies: half of the total is due at or before drop-off, and the remaining balance is due at pickup.
Appointments may be rescheduled within 24 hours of the originally scheduled time. If you cancel or miss your appointment without giving advance notice, your deposit will not be refunded. We allow a 15-minute grace period at the start of each appointment.
No aggressive pets are accepted for service. The safety of our staff and all animals is a top priority. If an owner believes their pet may exhibit aggressive behavior — biting, lunging, or similar — a behavioral evaluation is required before any service can be scheduled or confirmed.

Scheduling & Availability

Fur Wheelz serves Decatur, DeKalb County, Fulton County, Gwinnett County, and surrounding Metro Atlanta communities. Transportation pricing is based on distance from Decatur, GA 30034. If you’re unsure whether we serve your area, call us at 678-813-0879.
Regular service hours are Tuesday through Saturday, 10am to 5pm. We are closed on Sundays and Mondays. Boarding pickup and drop-off is available 8am to 8pm, Monday through Sunday. Emergency services outside regular hours are available at an additional cost.
Yes. Emergency services are available outside of regular business hours at an additional cost. Availability may vary. Please call us at 678-813-0879 to discuss your situation and confirm whether after-hours service is possible.
You can book an appointment using our online booking form or by calling us directly at 678-813-0879. When requesting service, have your pet’s name, breed, weight, age, and vaccine status ready to share. A deposit is required to confirm your appointment.
Still have a question? We’re happy to help. Call us at 678-813-0879 or email 1furwheelz@gmail.com and we’ll get back to you as soon as possible.

Ready to Book?

Use our online booking form or call us directly. We make it easy to get your pet the care they deserve.